We collect personal information from you in order to provide our Service and offer you a personalized, useful, and efficient experience. The categories of personal information we collect can include:
You provide us information about yourself, such as your name, age, address, email address, and password, when you register for an account with the Service. We also collect a copy of your driver's license and billing and payment information if you utilize our Service. If you correspond with us by email, we may retain the content of your email messages, your email address, and our responses. We may also retain any messages you send through the Service. You may provide us information in User Content you post to the Service.
Saar collects your personal payment information, including information stored on outside services that you may use with Saar. By submitting your payment information and/or linking your Saar account with an outside payment service, you authorize Saar to access and use this information in order to provide you with and accept payment for the Service. This allows us to both confirm your identity and provide you with seamless, hassle-free transactions.
We check your driver's record to make sure you and your car meet Saar safety standards. By registering with Saar, you authorize us to access your driver's record from applicable entities, and this authorization extends to Saar throughout the entire time you use our Service, so that Saar may re-check your records from time to time. You also authorize said entities to release this information to Saar.
If you own a vehicle that is used on Saar, we will inspect the vehicle, collect information identifying the vehicle (like a license plate number, VIN), and obtain a vehicle history report to make sure the vehicle is safe for you and other drivers to use. By registering with Saar, you authorize us to obtain this information, and you authorize applicable entities such as inspection companies and auto mechanics to release such information to Saar.
When you interact with our Service through various social media, such as when you log in through Facebook or when you like or post a comment to our Facebook page or interact with us on other social media, we may receive information from the social network, such as your profile information, profile picture, user name, user ID associated with your social media account, age range, language, country, friends list, and any other information you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review, and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to Saar's Service. We use personal information to operate, maintain, and provide to you the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages and push notifications, and permit you to communicate with others on the Service or on social media or invite others to join the Service. We may also use information to provide personalized content, including advertising. We may also send you Service-related emails or messages (e.g., account verification, change or updates to features of the Service, technical and security notices).
The location of all cars you use is tracked by GPS (or equivalent), cellular, WiFi, Bluetooth, or similar technologies. Location information is tracked on your smart phone or by the vehicle's own GPS system if it contains one. Location information is shared in limited ways. We monitor the location of all cars to provide our Service, to prevent theft, and to allow us to locate you in case of accident, emergency, lock-out, etc. We may maintain location data in order to aggregate trends and metrics and may share de-identified and/or aggregate location and movement data with third parties for advertising, research, analytics, and other purposes. We may share location information in some instances as described below.
When you visit our website or use our mobile app or Service, we and our business partners may collect certain information about your computer or device through technology such as cookies, web beacons, log files, or other tracking/recording tools. The information we collect through the use of tracking technologies includes but is not limited to IP address, browser information, referring/exit pages and URLs, click stream data and information about how you interact with links on the website, mobile app, or Service, domain names, landing pages, page views, and cookie data that allows us to uniquely identify your browser and track your browsing behavior on our site. We may also use clear gifs or other technology in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. Some or all of this data may be combined with other personally identifying information described above. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service and to understand more about the demographics of our users. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service. We may work with third parties to employ technologies, including the application of statistical modeling tools, which attempt to recognize you across multiple devices. Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser at this time. When you access our Service by or through a mobile device, we may receive or collect and store a unique identification number associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers ("IDFA"), Google Ad ID, or Windows Advertising ID or other identifier), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude), WiFi location, or similar information regarding the location of your mobile device. We use or may use the data collected through these technologies to: (i) remember information so that you will not have to re-enter it during your visit; (ii) provide custom, personalized content and information, including advertising; (iii) identify you across multiple devices; (iv) provide and monitor the effectiveness of our Service; (v) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (vi) diagnose or fix technology problems; and (vii) otherwise to plan for and enhance our service.
We enable users to call or text each other through the Service. For example, we enable owners and renters to call or text each other without disclosing their telephone numbers. To provide this functionality, Saar and our third-party service provider receive some information regarding the calls or texts, including the date and time of the call or text, and the content of the text messages. We may also use this information for customer support services (including to resolve disputes between users), for safety and security purposes, and to improve the Service.
We may share your personal information in the instances described below. Saar may share your personally identifiable information with third party vendors, consultants or other service providers that perform services on our behalf or otherwise help provide the Service to you, under reasonable confidentiality terms. We may share your information in connection with any company transaction, such as a merger, sale of all or a portion of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of bankruptcy or related or similar proceedings. We may share your personal information with others with whom you communicate on the Service and any information that you post or share publicly on our website or service. Any personal information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public, as controlled by any applicable privacy settings. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users have copied or saved that information. We may also disclose personal information if we believe it to be reasonably necessary to (i) satisfy any applicable law or regulation and comply with legal process, such as search warrant, subpoena or court order, or other government request served on us or on our affiliates; (ii) to enforce our Terms of Service, including to investigate potential violations thereof; (iii) take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, or to protect the security or integrity of our site; and (iv) to exercise or protect the rights, property, or personal safety of Saar, our Users, or others. Typically, our policy is not to share personal information and location data with governmental agencies, except as pursuant to a search warrant, subpoena, court order, or as otherwise compelled to do so by legal process, though there may be circumstances in which we may disclose such information without such legal process if we reasonably believe such disclosure is necessary to protect the health and safety of an individual, prevent or mitigate the harm of crime or illegal activity, or other compelling circumstance. We will use our best effort to provide you notice of a law enforcement request for your personal information before we release such information, unless we are not permitted to do so.
We may use information about you in partnership with outside companies in the course of providing you with additional services related to Saar, such as ride-sharing or parking benefits. When you purchase, register, or otherwise express interest in a product or service offered by a third party through Saar or sponsored on our site, you consent to our sharing of your personal information with those parties. When you choose to participate in rewards programs, contests, discount offers, or other programs that involve third parties, you authorize Saar to share your personal information with those parties, who may use such information in accordance with their own privacy policies. In these cases we will only share the information reasonably needed to provide you with service. Information that is shared with third parties is subject to the privacy policies of those parties, which may differ from Saar's privacy policies.
We may aggregate, anonymize, or otherwise strip data of all personally identifying characteristics and may share that anonymized and/or aggregated data with third parties, in a manner that cannot reasonably identify any individual. For example, we may share de-identified location data and location history with third parties that analyze location and movement trends, and we may share information that would identify a particular car as well as the driving history, and general demographics of the drivers of that car in order to analyze, develop and improve our partner programs.
You can change your account information and preferences at any time by logging onto your account.
Saar cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your email communications from Saar, at all times.
Protecting the privacy of young children is especially important. For that reason, Saar does not knowingly collect or solicit personal information from anyone under the age of 21, nor are they our general audience. If you are under 21, please do not send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from anyone under age 21 without verification of parental consent, we will delete that information as quickly as possible.